My refrigerator stopped cooling on the day before Christmas Eve. I emailed Kelbach's early the morning of the 23rd and Joe promptly got back to me with an estimate and a time commitment. He was able to complete the repair that same day, saving us from the risk of spoiled food or going through the holiday without adequate refrigeration.
Arrival time was as expected and Joe kept good communication with my wife and I throughout the day so that nobody was sitting around waiting. The repair was completed promptly and professionally and the appliance now works great. Price was reasonable and in line with what others quoted for the repair.
I wouldn't hesitate to recommend Kelbach's and would certainly use them again if in need of an appliance repair in the Fox Valley.